Returns Policy :


If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount you paid for that item less 40% re-stocking charge. However, this charge does not apply if the return is the fault of Key Cabinets Direct.

Returns must be made within 30 days of the purchase date and goods must be unused and in their original packaging.

When we have received the goods and checked them we will credit your card (if you paid by card).

Please note:

Returned goods should be posted back to us or sent back by carrier.

Returns Procedure :

Please contact us to let us know you are returning any items.

We will need to know your order reference, the name or code of the items you are returning and the date you ordered the goods.

Our returns address is:

Key Cabinets Direct
Aspec House
Middlemore Lane
Aldridge
WS9 8SP

Please also write your order number clearly on the package and if possible supply the original packing slip.

Cancellation(s)

You may cancel the contract between us for the goods you order free of any penalty up to three working days. Once items have been ordered on your behalf

from our manufacturer's a restocking fee of 40% of the net amount is applicable.


 

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